Terms of Service

Effective Date: July 15, 2025

Welcome to ZYNNYA, a luxury floral company specializing in preserved floral arrangements designed to elevate any space with long-lasting beauty. By accessing our website, you agree to be bound by the following Terms of Service (“Terms”). These terms govern your access to and use of our website, products, and services.

If you do not agree with any part of these Terms, please do not use our services.

1. Overview of Services

ZYNNYA offers high-end preserved floral designs, hand-crafted with care using real flowers that have undergone a preservation process to maintain their appearance and texture over time.

2. Product Disclaimer & Care Policy

All preserved floral arrangements by ZYNNYA are composed of real, natural flowers that have been treated through a preservation technique to retain their softness, vibrancy, and form for an extended period, typically lasting up to 12 months or longer, depending on environmental conditions and handling.

Longevity Expectations:

– While our arrangements are designed to last up to a year, longevity depends on proper care by the customer.
– ZYNNYA does not guarantee exact lifespan and will not be held liable for natural changes over time.

Care Guidelines (Customer Responsibility):
To preserve the beauty and condition of your arrangement, please adhere to the following:

– Keep indoors in a cool, dry location.
– Avoid direct sunlight, as it can cause fading and dryness.
– Do not water or spray the flowers.
– Keep away from humidity, moisture, air conditioning vents, and heating units.
– Avoid touching the blooms excessively, as oils from skin can damage petals.

Failure to follow the above guidelines may result in early deterioration.

3. Intellectual Property & Content Use

All content, imagery, branding, floral designs, and product styling featured on our website and promotional materials are the exclusive property of ZYNNYA and protected under copyright, trademark, and other intellectual property laws.

You may not:

– Reproduce, duplicate, or copy any content or design without our written consent.
– Use our photos or styling for resale or commercial gain.

4. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

5. Limitation of Liability

ZYNNYA shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

– The use or inability to use our services;
– Damaged or deteriorated product due to customer neglect or environmental exposure;
– Allergic reactions or sensitivities (though preserved flowers are generally allergen-free, we advise caution).

6. Force Majeure

We are not responsible for failure to perform or delays in service due to causes beyond our control, including but not limited to acts of God, weather, natural disasters, strikes, transportation issues, or governmental regulations.

7. Changes To These Terms

We reserve the right to modify or update these Terms of Service at any time. Any changes will be effective upon posting to this page. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

9. Contact Us

For questions about your order or these Terms, please contact us at:
📧 info@zynnya.com
📍 New York, NY